Castuner
Localization Fireside Chat

Sameer Narkar: Turning Multilingual Customer Signals into Boardroom Strategy

1:01:54

Audio file

Most companies think they're listening to their customers—but dashboards and NPS scores only tell part of the story. Sameer Narkar built a platform that turns omnichannel, multilingual customer signals into strategic intelligence that belongs in the boardroom, not just the support queue.

In this episode:

• Why dashboards alone fail leaders—and what CX intelligence delivers instead

• How…