The Alignment Advantage
Odette de Beer
Welcome to the Alignment Advantage, hosted by Odette de Beer, a podcast where customer experience (CX) meets strategic alignment. Tailored for non-profits, SMEs, and visionary leaders, this series dives into the art of transforming CX and employee journeys. Odette blends personal stories, practical frameworks, and expert insights to guide you in creating impactful customer interactions. Expect discussions on leadership, culture, resilience, and innovation. Join us to turn principles into action and elevate your business and personal growth.