Pivot! CX Expanded +
Jamie Munoz & Lisa Peterson
Former colleagues and self-appointed goofballs, Jamie Munoz and Lisa Peterson chat each week about ways businesses can improve their customer experience and then some. On some episodes, the podcast features special guests from a variety of professions and a recurring segment titled "Could You BE Any More Awesome?" which highlights small businesses who are exemplifying what it means to deliver an amazing customer experience! Lisa and Jamie inject a fun combination of positive energy, creativity and motivation for businesses to grow by focusing on what sets them apart from their competitors and ultimately delivering a grand slam customer experience.