Work Tech Weekly

Why a Reference Check Only Works If You Can Verify It

27:22

Audio file

James Lord has spent more than a decade in reference checking. Increasingly, he says, the person giving the reference is sometimes the candidate. James leads expansion in the Americas for Refapp, a Swedish reference checking platform. He explains what a reference check tells you that a background check never will, and why the answers often end up shaping onboarding more than the hiring decision.…