DEV
Chatbots Are Dead: Why AI Web Agents Are the New UX Standard
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The chatbot era is ending — not with a bang, but with a closed browser tab and an angry support email. This episode of Development examines why scripted chatbots structurally failed users, and how AI web agents represent a fundamentally different category of tool: one that completes tasks rather than deflecting them. Drawing from the full breakdown on AI web agents versus chatbots and the new UX…