Mostly Working
Ep #22: Sara Vienna (Metalab): The Trust Gap, Tools for Everyone, and Why Nobody Reads Case Studies
58:47
Tom and Jonny sit down with Sara Vienna, Chief Design Officer at Metalab, following her Hatch keynote on the trust gap. They dig into what designers can control in the AI race, unpack the tools Metalab's designers now build for every stage of a product, and get Sara's honest take on hiring and why nobody reads case studies.
Key takeaways
Designers can fight for trust, one sprint at a time.…