Retooled
lilAgents
In a machine shop, retooling means re-equipping the floor to make something different. Retooled is conversations with business owners who did that to how their company runs: the systems, the technology, and the people who had to adopt all of it. They tell you what they changed, what it cost, what broke, what they'd do differently, and what they're doing about it today. A lilAgents podcast, hosted by David V. Kimball and Dylan Baker.