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Process Debt

Chris Terrell

What is Process Debt?

The hidden burden of inefficient processes that erode growth, employee satisfaction, and organizational success

We all have a little 'process debt' in our lives and careers. In our podcast, "Process Debt," we explore the daily challenges and frustrations with the hidden systems that steal joy from our work. From personal anecdotes to professional insights, join us for insights you can used to start changing those those broken business systems

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Episódios

107 episódios

  1. The Invisible Warehouse of Waste: Why Knowledge Work Breaks Down and How to Reclaim Flow 20:06
  2. The Scorecard Trap: Why Obsessing Over Vanity Metrics Kills Knowledge Work Flow 24:40
  3. Why Broken Processes Are Purely Transactional (And How Relational Ones Fix Them) 20:56
  4. The Tengu Mindset: Applying Samurai Discipline to Modern Leadership with Aaron Streeton 39:55
  5. Kryptonite in the Office: What's Really Stopping Your Focus 18:42
  6. Why Peer Pressure is the Hidden Killer of Process Efficiency 22:58
  7. AI Doom and the Human Need to Go the Last Mile 19:58
  8. Beyond Ignorance: Why We Fail in an Age of Expertise 22:01
  9. Facebook and the Distraction Economy 21:50
  10. From Signal to Value: Finding One-Peace Flow in Knowledge Work 16:48
  11. The Hidden Cost of Unsanctioned AI: How to Avoid "AI-Assisted Process Debt" 45:53
  12. Bad Process Kills Good People 20:56
  13. You Didn't Lose Your Attention Span. The Friction Moved 22:40
  14. The Task Got Done. Nothing Happened. 37:29
  15. Your Simplest Processes Are Fine. It's the Invisible Ones That'll Sink You 21:11
  16. The World Cup Won't Care How Much You Want the U.S. to Win 23:49
  17. Your Personal Process Has Debt Too 22:11
  18. The Proximity Problem: Why the People Closest to the Fix Are the Last Ones Who Can Sell It 24:58
  19. An MoU isn't a finish line. It's a starting gun. 22:54
  20. There's No I in Team, But There's a Big One in AI 23:18
  21. The Waste That Doesn't Show Up on Any Report - with Peter Weiss 37:13
  22. The Real Waste in Knowledge Work Isn't What You Think 22:41
  23. Coaching Trees, Corruption Trees, and the People Debt You Can't See on a Dashboard 21:40
  24. AI in Your SaaS Tools: What's Actually Working (And What's Just Clippy in a Suit) 24:19
  25. AI Didn't Get Rolled Out. It Seeped In (And That's the Problem) 20:02
  26. More Data, Less Value 20:55
  27. The James Patterson Principle: Why Your Legal Pad Might Be Your Best Productivity Tool 22:07
  28. What Good Design Can Teach Us About Bad Processes - With Jon Yablonski 49:21
  29. When Bad Assumptions Blow Up Your Budget (And Your Business) 43:02
  30. Stop Optimizing Your Toothbrush Routine 21:20
  31. Saying It Louder Doesn't Make It Clearer 21:42
  32. You Bought a Box of Car Parts. Now What? (the SaaS problem) 22:07
  33. Your New Software Won't Fix a Broken Process 20:23
  34. Your business doesn't need more "innovation." It needs to be more boring. 🥱 20:53
  35. Stop hiring tools to "fix" processes. Tools don’t fix workflows; they amplify them. 19:53
  36. The Single Best Time to Refinance Your Process Debt. 18:52
  37. The "Glue People" - Will AI Actually Delete Middle Management? 21:14
  38. The High Cost of Being Right. Prediction Markets, Process Debt, and the "Pyromaniac" Manager 21:14
  39. Bad Process Kills Good People 27:27
  40. Solving for Stress Is Easy. Solving for Service Is Hard. 21:04
  41. Low-Hanging Fruit, Long Poles, and the Four-Letter Word DATA 40:05
  42. Judging Ourselves by Intentions, Others by Actions 14:23
  43. Distraction: The Most Convincing Fake Work in the World 19:25
  44. That Email Should’ve Been a Meeting 19:19
  45. The Process of Blame - Why Fast Thinking Breaks Slow Systems 20:23
  46. AI, Process Debt, and the Myth of Rosie the Robot 21:39
  47. When Simple Collaboration Becomes a 20-Minute Detour 18:59
  48. The Ones, the Zeros, and the Humans Stuck in the Middle 19:33
  49. Are We Living Through the AI Bubble - Again? 20:48
  50. Parkinson’s Law, Month-End Closes, and Why 70% Beats Perfect 19:33